Symantec Defends Its CA

Since the post published by Ryan Sleevi from Google team, it has been viral over internet, and Symantec has quickly responded to Google.

Below are the full statement from Symantec.

At Symantec, we are proud to be one of the world’s leading certificate authorities. We strongly object to the action Google has taken to target Symantec SSL/TLS certificates in the Chrome browser. This action was unexpected, and we believe the blog post was irresponsible. We hope it was not calculated to create uncertainty and doubt within the Internet community about our SSL/TLS certificates.

Google’s statements about our issuance practices and the scope of our past mis-issuances are exaggerated and misleading.  For example, Google’s claim that we have mis-issued 30,000 SSL/TLS certificates is not true. In the event Google is referring to, 127 certificates – not 30,000 – were identified as mis-issued, and they resulted in no consumer harm. We have taken extensive remediation measures to correct this situation, immediately terminated the involved partner’s appointment as a registration authority (RA), and in a move to strengthen the trust of Symantec-issued SSL/TLS certificates, announced the discontinuation of our RA program. This control enhancement is an important move that other public certificate authorities (CAs) have not yet followed.

While all major CAs have experienced SSL/TLS certificate mis-issuance events, Google has singled out the Symantec Certificate Authority in its proposal even though the mis-issuance event identified in Google’s blog post involved several CAs.

We operate our CA in accordance with industry standards. We maintain extensive controls over our SSL/TLS certificate issuance processes and we work to continually strengthen our CA practices. We have substantially invested in, and remain committed to, the security of the Internet.  Symantec has publicly and strongly committed to Certificate Transparency (CT) logging for Symantec certificates and is one of the few CAs that hosts its own CT servers.  Symantec has also been a champion of Certification Authority Authorization (CAA), and has asked the CA/Browser Forum for a rule change to require that all certificate authorities explicitly support CAA.  Our most recent contribution to the CA ecosystem includes the creation of Encryption Everywhere, our freemium program, to create widespread adoption of encrypted websites.

We want to reassure our customers and all consumers that they can continue to trust Symantec SSL/TLS certificates.  Symantec will vigorously defend the safe and productive use of the Internet, including minimizing any potential disruption caused by the proposal in Google’s blog post.

We are open to discussing the matter with Google in an effort to resolve the situation in the shared interests of our joint customers and partners.

Link back to Symantec original statement https://www.symantec.com/connect/blogs/symantec-backs-its-ca

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